At Kafas Xpress Gas we value customer privacy so we ensure all your data is kept secure. This privacy policy outlines how we manage and keep your personal information confidential on Kafas Xpress Gas.

 

Collecting Personal Information

We only collect your personal information for ease of product orders, recommendations, and delivery. The personal information we collect will include information you give us but may (with your consent) include information given to us by other parties.

When collecting this information, we will do so only by lawful and fair means and not in an unreasonably intrusive way.

This personal information may include your name, address and contact details, and may also include other personal information about individuals we collect in the course of conducting our business.


Use and Disclosure of Personal Information

We respect your privacy. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the goods or services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods and services.

Please be assured we will not disclose information about you unless

  • the disclosure is required or authorised by law,
  • you have consented to our disclosing the information about you,
  • The disclosure is for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.

We may also use your personal information to provide you with information about other products and services offered by us. If you would prefer not to receive promotional or other material from us, please contact our customer service team on +234 809 358 8553 or send an email to us at info@kafasxpressgas.com and advise us. We will respect your request.

Quality of information

We will take all reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up to date.

Storing and Securing Personal Information

We are committed to maintaining the confidentiality of the information that you provide us. We will take all reasonable precautions to protect your personal information from misuse, loss, unauthorised use, alteration or disclosure.

Kafas Xpress Gas’ personal information may be stored both electronically (on our computer system) and in hard-copy form. Safety and security aids include but are not limited to firewalls, anti-virus software and email filters, as well as passwords, protect all our electronic information. We will take all necessary measures to ensure the security of hard-copy information.

Disposal of Personal Information

We will take reasonable steps to destroy or permanently de-identify any personal information we no longer require.


Openness

This Privacy Policy sets out in broad terms how we handle your personal information and safeguard your privacy. Further details about our information handling practices may be available on request from our Privacy Officer.

From time to time it may be necessary for us to revise our privacy policy. Any changes will be in accordance with the Nigerian Privacy Policy Laws. We may notify you about changes to this privacy policy by posting an updated version on our website www.kafasxpressgass.com section “Privacy Policy”.

Access to Personal Information

In most cases, you may have access to personal information that we hold about you. We will treat requests for access to your personal information in accordance with the Nigerian Privacy Policy Laws.

All requests for access to your personal information should be directed to the Privacy Officer at Kafas Xpress Gas by using the “Contact us” section of this website. We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information which is not currently in use may require further time before a response can be given. We may charge you a fee for access if a cost is incurred by us in order to retrieve your information, but in no case will we charge you a fee for your application for access.

In some cases, we may refuse to give you access to the personal information we hold about you. This includes, but is not limited to, circumstances where giving you access would: be unlawful (e.g., where a record which contains personal information about you is subject to a claim for legal professional privilege by one of our clients); have an unreasonable impact on other people’s privacy; prejudice an investigation of unlawful activity.

We will also refuse access where the personal information relates to existing or anticipated legal proceedings and the information would not be accessible by the process of discovery in those proceedings or by any other exceptions in the Nigerian Privacy Policy. If we refuse to give you access we will provide you with reasons for our refusal.

Correcting Personal Information

If you request us to do so, we will amend any personal information about you held by us which is inaccurate, incomplete or out of date. If we disagree with your view about the accuracy, completeness or currency of a record of your personal information held by us, and you ask us to associate with that record a statement that you have a contrary view; we will take reasonable steps to do so.


Identifiers

We will not use any personal identifiers issued by a government Agency.


Anonymity

The nature of our business will require us to identify you in order to provide you with goods or services.

Transborder (overseas) Data Flows

In the ordinary course of business, we do not normally transfer personal information overseas. Should the need arise we will only

do so under the strict requirements set out in the Nigerian Data Policy Laws.

Sensitive Information

We will only collect sensitive information if you give consent or if other requirements under the Nigerian Data Policy Laws have been met.

For more information or to advise about a breach of privacy

If you would like more information about the way we manage personal information which we hold about you, or are concerned

that we may have breached your privacy, please get in touch with us by email at info@kafasxpressgas.com or visit our contact us page.

Our privacy officers will review any complaint you receive, make internal enquires and respond to you in writing within 5 business days. Our response will say whether we believe your complaint to be justified and will set out our reasons. Should your complaint be justified, we will take action to rectify the problem immediately.


Changes to our Privacy Policy

If you require any further information about our privacy policy or terms of service, you can contact us by sending an email to info@kafasxpressgass.com